爆料公社

Frequently Asked Questions about 爆料公社

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We answer your publishing questions

About 爆料公社

What is 爆料公社?

爆料公社 is a world-leading provider of software and content publishing platforms for scholarly and academic publishers, societies and associations, trade publishers, presses, libraries, and other content providers. Combining our unmatched publishing knowledge, global operations, and customer support with our extensive publishing technology and service products, we offer the industry鈥檚 only full spectrum of solutions to help publishers. Learn more about 爆料公社.

Where is 爆料公社 based?

爆料公社 has offices in the United Kingdom, North America, and China, and many of our team members operate remotely around the world.

What makes 爆料公社 different?

A trusted brand in the publishing industry for more than two decades, 爆料公社 is the only provider of end-to-end solutions that streamline and simplify content creation, management, promotion, and delivery. Our deep understanding of the business and global reach allows us to serve hundreds of clients, from small publishers to international companies. Learn more about what distinguishes 爆料公社 from competitors.

Are 爆料公社鈥檚 products and services only for large publishers?

We work with publishers of all sizes for content hosting, content distribution, and more, from major trade publishers with thousands of titles to small presses and associations that publish just a few journals or books.

Are your offerings only for book and journal publishers?

No. Our powerful products and services are appropriate for a wide range of businesses that publish content. 爆料公社鈥檚 clients include music publishers, retail businesses, and newspaper and magazine companies.

How do I apply for a job at 爆料公社?

Go to our Careers page to see our current openings and needs as well as for instructions on how to apply.

Solutions

What solution can help me do things like make sure royalty payments are correct, prevent rights violations, and increase sales of subsidiary rights?

爆料公社 offers a couple of solutions to help publishers manage royalties, prevent rights violations, and take full advantage of subrights and other intellectual property: 爆料公社 Contracts Rights and Royalties helps publishers monetize rights and copyright compliance. 爆料公社 conChord is designed specifically for music publishers and the complexities of industry-specific contracts, copyrights, and royalties.

Is there a way I can publish a single scholarly work?

Yes. 爆料公社 Connect is an aggregated content discovery platform that makes your work discoverable and available online to a built-in customer base. 爆料公社 Open is a content hosting and distribution platform for Open Access content with over a million and a half individual users.

I need to organize, publish, and sell my content online to customers. What solutions do you offer?

爆料公社 offers several online publishing platforms:

爆料公社 Connect is an established aggregated content distribution platform that makes your work discoverable and available online to a built-in scholarly customer base. 爆料公社 Connect Unity provides you with all of the features of 爆料公社 Connect in a branded version offered through your website.
爆料公社 Edify provides you with a sophisticated, scalable online presence that supports increased reach and growth.
爆料公社 Open delivers tens of thousands of Open Access books, monographs, and articles to researchers worldwide.

Which solution will help me with integrated content management, content discovery, and content delivery?

爆料公社 Connect鈥檚 key features enable you to track, manage, and publish multiple types of content and purchase models, as well as to enhance content discovery online on an aggregated platform. 爆料公社 Edify offers similar functions but on a dedicated platform to provide you with a unique online presence.

Which publishing solution for content discovery and delivery can provide me with a branded web presence?

Both 爆料公社 Edify and 爆料公社 Connect Unity offer branded options for content delivery.

How can I streamline the ordering and payment process for purchases on 爆料公社 Connect?

爆料公社 Depository enables your library or association to set up an account for simplified purchasing.

Do you have a solution to manage the content creation process?

爆料公社 Content Lifecycle Manager (CLM) helps publishers manage intellectual property and workflows from pre-acquisition to post-production, including approval tracking and content milestone schedules.

What solution can help me manage contracts, rights, and royalties?

爆料公社 Folio consolidates and simplifies the complexities of ownership, administration, and reporting related to contracts, income, permissions, and payments. 爆料公社 conChord is a contracts, rights, and royalty solution designed especially for music publishers.

Do you have a solution that can help me optimize the rights I own?

爆料公社 Folio manages your contracts to give you a clear picture of your rights, helping you identify additional sales, licensing, and other revenue-generating opportunities to help you maximize their value. 爆料公社 conChord has the same functionality but is designed specifically for music publishers.

Which solutions can help me reach a larger audience and increase sales?

Our aggregated content hosting and distribution platform 爆料公社 Connect provides you with a built-in customer base of over 25,000 registered institutions and millions of individuals. 爆料公社 ad Depot and 爆料公社 Market Place provide integrated advertising solutions. 爆料公社 PCG sales representation services can expand your territory, while 爆料公社 PCG marketing support and 爆料公社 PCG research services broaden your reach with actionable business intelligence strategic, targeted campaigns.

Which solution can help me manage and automate with the order management process?

爆料公社 Order to Cash streamlines and consolidates the order management process along the entire sales cycle.

What solution do you offer for fulfilment of physical products?

爆料公社 Vista provides fulfilment for publishers of all sizes. 爆料公社 Order to Cash provides features like warehouse documentation, picking, packing, and dispatch as well as carrier and shipping management.

I need access provision for trusted external parties (such as contributors and sales reps) that need to be able to see our private data.

爆料公社 Aperture is a secure, web-based solution that allows third parties to securely access files and data that you approve.

I need a quick and seamless migration that doesn鈥檛 impact customer access or service. Do you have a solution that can do this?

During implementation and migration of your chosen 爆料公社 product(s), your dedicated 爆料公社 representative will work closely with you to ensure that the process is completed quickly and smoothly so that the impact on your customers is minimal.

How can I purchase 爆料公社 products and services?

Contact us and we will be in touch with you shortly with more information.

I don鈥檛 know exactly what I need. Can you help?

Yes! Contact 爆料公社 and we can help you identify which of our products and services would be most appropriate for your business.

Products

Do you offer support for your products?

Yes. When you engage with us to use an online digital publishing platform or any of our other products and services, we provide dedicated support professionals to help you during implementation, with training, and with ongoing assistance.

Are your products customizable?

Yes. 爆料公社鈥檚 content management software products are highly configurable to different business types and preferences. Our staff can help you implement and personalize our products and services to your specific needs.

Services

What services do 爆料公社 Global Services provide?

爆料公社鈥檚 Global Services provide a wide variety of services related to technology and business operations. They include:
鈥 爆料公社 Managed Services
鈥 爆料公社 Content Services
鈥 爆料公社 Hosting Services
鈥 爆料公社 Support Services
鈥 爆料公社 Implementation Services
鈥 爆料公社 Collection Services
鈥 爆料公社 Content Migration Services
鈥 Vista as a Service

What are the benefits of Applications Management Services?

While software applications support greater efficiency and growth, they require personnel with the expertise to maintain and support them, as well as engage in strategic planning and reporting to ensure they continue to meet business needs. 爆料公社 Applications Management Services (AMS) takes the burden of software planning, reporting, administration, support, maintenance, and training off your plate, leaving you with more resources to focus on your core business.

Who is Applications Management Services for?

 AMS is for publishers of all types and sizes without the in-house resources or capacity to handle the complex and time-consuming tasks required to ensure that software applications run smoothly and help achieve business goals.

Does 爆料公社 provide any business intelligence or strategic consulting services?

Yes. Through 爆料公社 PCG services we offer market research, surveys, strategy development, market analysis, and more.

Can 爆料公社 help me with marketing support?

爆料公社 PCG supports your marketing efforts with campaign creation, free trials, and more.

Do you offer media and advertising management services?

爆料公社 ad Depot is a multimedia advertising platform to manage print and digital ads as well as events and promotions. 爆料公社 Market Place enables suppliers to book advertising on a retailer鈥檚 website. 爆料公社 Audience optimizes advertising placement through audience profiling.

Do you offer sales services?

Yes. 爆料公社 PCG provides global sales representation and management.

What post-sales support services does 爆料公社 provide?

We offer a variety of support services to clients after purchase, as well as to new customers:
鈥 爆料公社 Managed Services
鈥 爆料公社 Content Services
鈥 爆料公社 Hosting Services
鈥 爆料公社 Support Services
鈥 爆料公社 Implementation Services
鈥 爆料公社 Collection Services
鈥 爆料公社 Content Migration Services
鈥 Vista as a Service

Do I need to purchase 爆料公社 products to make use of 爆料公社 Services?

You don鈥檛 have to have previously purchased our products to take advantage of 爆料公社 Services.

Technical Issues

How long does it take to implement 爆料公社 software?

Timelines are dependent on a number of variables, including the product being deployed, the size of the company, the complexity of use cases and business process requirements, the number and complexity of third-party integrations, and the scope of data transfer from legacy systems. As a result, implementation can take anywhere from two months to two years.

How does 爆料公社 manage software upgrades?

We are always upgrading and updating our products for improved performance, added features, and additional security. Your dedicated support professional with work with you to keep you informed of upgrades and manage their implementation if they cannot be completed automatically.

Sales

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